Frequently Asked Questions
Everything you need to know about bringing comfort to your space.
What is the typical shipping time for furniture orders?
Most in-stock items are processed within 2-3 business days. Delivery typically takes between 5 to 10 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, Skippy Home ships exclusively within the continental United States and Canada to ensure the safety and integrity of our larger home goods during transit.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom furniture and final sale items are not eligible for return.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.
Are your wood products sustainably sourced?
Yes, Skippy Home is committed to sustainability. We partner with manufacturers who use FSC-certified timber and eco-friendly finishes whenever possible.